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Practical information
99 Rue Paul Bert 62300 Lens
OPENING TIMES
The museum
Wednesday to Monday: 10am – 6pm
Ticket desk closes at 5:15pm
Closed Tuesday and some holidays (1 January, 1 May and 25 December)
The park
The park is open every day:
16 April to 31 October, 7am to 9pm.
1 November to 15 April, 8am to 7pm.
GETTING TO THE MUSEUM
Train, car, plane, landscaped footpath . . . The Louvre-Lens is easy to reach.
Several trains a day from Paris, Lille and Arras stop at Lens station.
Travel to the Louvre-Lens by TER using the Pass Louvre-Lens and your return ticket is free. Valid in the Hauts de France only.
COMING TO THE MUSEUM - PARKING
The Musée du Louvre-Lens is next door to the Bollaert-Delelis stadium and traffic can be heavy on days when there are home matches. It is recommended to park in the Jaurès car park, on the Liévin side.
WITH ROUTE 41:
Get off at the ‘Louvre-Lens’ stop, rue Paul Bert (200 metres from the museum by foot). This stop is recommended for people with reduced mobility.
The museum is served by Tadao, the bus network of Lens-Liévin, Hénin-Carvin and Béthune-Bruay.
ADMISSION AND MEMBERSHIP
Gallery of Time and Glass Pavilion:
Admission free
Temporary exhibition gallery:
Full-price: €11 / 18 – 25 years: €6 / – 18 years: free
Prices can be consulted
TICKETS
Buying tickets online
MAKING ENQUIRIES AND BOOKING
The booking service is available from Monday to Friday
(except Tuesday) from 9:30am to 12:30pm and from 2pm to 5pm.
03 21 18 62 62
Information and booking processing:
reservation@louvrelens.fr
TOOLS AND DIGITAL RESOURCES
To make your visit easier, take advantage of the Louvre-Lens audio-guide (using the local wifi, no download needed). This tool will enable you to prepare for your visit, find your way around the museum and park, and listen to audio commentaries by the exhibition curators. It also offers a fun tour for children to follow.
The on-site library is open to all and offers workstations for six with Internet access and free wifi.
CONTACT US
Tél. : 03 21 18 62 62
For all other requests for information about the museum and its activities:
Individuals: info@louvrelens.fr
Groups: reservation@louvrelens.fr
Access the contact form
Finding your way inside the museum
Simplified plan
Did you know?
To facilitate your visit, the museum can loan the following free of charge:
A pushchair
The museum can loan you a pushchair free of charge on presentation of some ID.
Ask in the entrance hall
A folding seat
The museum can loan you folding seats free of charge on request.
Ask in the entrance hall
A wheelchair
The museum can loan you a pushchair free of charge on presentation of some ID.
Ask at the ticket desk or welcome desk in the entrance hall
A magnifying glass
The museum can loan you a magnifying glass (with LED light) free of charge on presentation of some ID.
The Musée du Louvre-Lens has been awarded the Qualité Tourisme label
What is the Qualité Tourisme™ label?
The Louvre-Lens had to successfully meet the Qualité Tourisme™ quality criteria.
The key demands for ensuring visitor satisfaction are:
- A warm welcome
- Attentive staff
- Mastery of foreign languages
- Personalised services
- Clear and precise information
- The guarantee of cleanliness and comfort
- The discovery of a destination
- The taking into account of customers’ opinions (through the systematic analysis of satisfaction surveys and complaints).
With Qualité Tourisme™, our services are regularly subjected to an independent evaluation at least once every five years in the form of an anonymous visit.
This system enables us to incorporate all of the advantages of an approach based on the continuous improvement of our visitor services.